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What to expect when you order from us

We supply commercial-grade office furniture designed for professional environments including corporate offices, training facilities, government departments, and remote workspaces. This is not consumer or retail furniture. Our products are engineered for long-term use, durability, and structural integrity. The ordering, shipping, and installation process reflects the realities of the commercial furniture industry, not the retail buying experience.

Commercial furniture — built for function, not flash

Our furniture is designed to perform under continuous, high-traffic use. It prioritizes:

  • Durability, stability, and longevity
  • Modular designs that support business scaling
  • Protective, space-efficient shipping methods
  • Clean, professional-grade finishes
  • Function over aesthetics — appearance is secondary to performance


Order & fulfillment system

Our systems are optimized for volume and commercial orders. Orders are processed through a logistics platform designed for speed and scale with automatically generated quotes and confirmations. Items ship directly from factory/warehouse.

Note: small or single-item orders are processed under the same systems. This may result in longer lead times or packaging that may not match typical consumer expectations. We do not make exceptions unless discussed in advance.


Shipping & packaging

Products are shipped flat-packed or palletized for protection and efficiency. Packaging is industrial-grade, not designed for retail presentation. In-house manufactured items may not arrive in packaging, as they are built and shipped directly to reduce cost and lead time.


Assembly information

Most products require assembly, in line with commercial standards. Assembly instructions are included (printed or digital format), and some products have instructional videos available. Support is available if clarification is needed.

Modular systems
Our modular systems offer exceptional flexibility, with some allowing thousands of possible configurations. Due to the vast number of potential combinations:

  • We provide comprehensive component assembly guides that demonstrate how individual parts connect and fit together
  • These guides show the assembly principles and connection methods for all components
  • Customers can use these guides to create their specific desired configuration
  • While we cannot provide step-by-step instructions for every possible configuration, our component guides enable customers to achieve their unique setup
  • In many cases, we use wood screws to attach brackets, metal frame bases to surfaces and panels. For these installations, screw locations are not marked or pre-drilled - holes are formed as the wood screws are driven into the material during assembly. This method allows for flexible positioning and secure attachment based on your specific configuration and needs.

Please note: For modular systems, it is the customer's responsibility to plan and execute their desired configuration using the provided component assembly guides.

Check out assembly videos

Installation services
For large or complex setups, professional installation services are recommended and can be arranged at additional cost.

The final professional appearance of the furniture is only realized after full assembly and proper placement.


Important notes for small or first-time customers

  • Commercial furniture is not a retail product, and expectations must align with industry practices.
  • Do not expect consumer-style packaging or presentation.
  • Shipping and handling processes may be unfamiliar if you're used to standard ecommerce purchases.
  • If you require special handling or packaging, you must request it in advance.